Learning in a second language can often require more time and support for some students.  Should a student need tutoring support, the parents in the home country need to agree to this support as there is a fee assessed outside of the tuition fees already paid.  If a student needs a tutor, the process is as follows:

Recommendation comes from the agent to the program administrator.

Program adminstrator contacts the homestay coordinator to notify the family.

The program administrator contacts the tutor with student and homestay information.

The tutor contacts the student to set up a weekly schedule.